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Division of Provider Services and Quality Assurance (DPSQA)

DPSQA is responsible for the certification, licensing, and surveying of long-term care and Medicaid providers. DPSQA also conducts quality assurance activities to review outcomes and determine compliance and promote workforce development.
DPSQA is divided into three units:

Office of Long-term Care licenses, surveys, and regulates long term care facilities, such as skilled nursing facilities. This unit also investigates all nursing home complaints.

Community Services licenses, certifies, and regulates assisted living facilities, home and community-based programs day treatment programs, and alcohol and drug abuse treatment providers. This unit also reviews concerns, complaints, and allegations of substandard care as it relates to facility practices.

Performance & Engagement  This unit is the hub of the division. It is the first point of contact for allegations of abuse, neglect, and exploitation in long-term care facilities and other types of facilities. This unit also determines eligibility of applicants to work in long-term care facilities or to provide waiver services. Finally, the unit oversees the following programs and services:

  • Options Counseling – This is a service provided to nursing facility clients which provides them with information and options about transitioning to a least restrictive setting.

  • Choices in Living Resource Center – This is a hotline available to Arkansans for information about long-term services and supports in our state.

  • Lifespan Respite – This is a program that provides Arkansans with education about respite services and programs and provides respite vouchers to those that may need assistance.

  • Independent Choices – A program that allows an individual to self-direct their own care by someone of their choosing.

  • Occupational Licensing – The division oversees the Certified Nurse Aid Training Program and the Certified Nursing Home Administrator program.

Click this link to obtain more information on our services by following “Community Services”​

Arkansas Department of Human Services have  list of the Division of Developmental Disabilities Services Policies.​

Click a link below to access the manual, transmittal letters, notices of rulemaking, official notices, and RA messages for the given provider type. Below are the provider types that LCCS participates in:

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    Adult Day Developmental Treatment

    Provider-Led Arkansas Shared Savings Entity (PASSE)

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  • Arkansas Total Care

  • CareSource

  • Empower

  • Summit Community Care

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Licensing

 
Our agency is recognized by its accreditation through The Council on Quality and Leadership (CQL) for its hard work and dedication to systems and practices that make a positive impact on the lives of people with disabilities.  Its achievements allow for opportunities to help people with supports, family members, employees, and other stakeholders that it embraces person centered practices in human services. 
 
Both Adult Day Development Treatment (ADDT) and Community and Employment Support Waiver (CES Waiver) is licensed by Division of Provider Services & Quality Assurance (DPSQA).
 
TDPA networks with multiple Provider-led Arkansas Shared Savings (PASSE) which consist of 4 insurance companies: Summit, CareSource, Empower, and Arkansas Total Care. 
 
TDPA contracts with the Child and Adult Care Food Program (CACFP) to help provide reimbursement for nutritious meals twice a day. Each Adult attending the ADDT program receives this service.

Adults attending ADDT are provided transportation to and from our facility.

Directions Coming from Jonesboro

  • Coming from Jonesboro. Continue onto Highway 63 West and go straight.

 

  • At Portia, turn left at US Post Office.

 

  • Go two blocks (dead ends) turn right then an immediate left onto Lawrence Extended Street.
     

  • Located by the Portia City Water.

Directions Coming from Little Rock

  • From Little Rock, take 67 North through Newport onto Hoxie.

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  • Before entering Hoxie turn left right
    under the bypass to go towards Black Rock/Imboden/Portia (Highway 63 West).

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  • At Portia, turn left at
    US Post Office.

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  • Go two blocks (dead ends) turn right then an immediate left onto Lawrence Extended
    Street.

​

  • Located by the Portia City Water.

Directions Coming from Hardy

  • From Hardy, take 63 East and continue straight. At Portia, turn left at US Post Office.

  • Go two blocks
    (dead ends) turn right then an immediate left onto Lawrence Extended Street.

  • Located by the Portia
    City Water.

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